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Service Line Development: AHE Face to Face Educational Program, 1.5 CEU’s
November 14 @ 5:00 pm - 7:00 pm$10 - $45
Many healthcare organizations are using a service-line approach to organizational development for the purposes of strategic planning, business planning, operations and marketing. Service-line development is not only an organizational tool, but also can increase physician involvement, align resources and provide an integrated continuum of care for the patient.
Benefits can include increased customer satisfaction, quality and performance improvements, market share gains, and financial improvement. This program will review common operational and cultural issues of organizing around service lines followed by panelist presentations of specific service-line case studies.
Topics for Discussion:
Common successful service lines and centers of excellence
Management and leadership issues involved in organizing around service lines
Financial and resource allocation issues
Operational/Implementation issues involved in organizing around service lines
o Integrating departmental systems, staff, culture and leadership
o Medical staff implications and turf wars
o Integrating/including ancillary services
o Evaluating success
Please join our expert panel as they tackle this very important topic:
- Kyle Nelson, CEO, TOCA
- Dan Jones, Former CEO Abrazo Community Health Network
- John Harrington, Former CEO HonorHealth Deer Valley
- Tatyana Popkova, System Oncology Service Line Administrator, Banner Health